Support Board
Date/Time: Tue, 04 Mar 2025 13:20:18 +0000
Post From: Unable to change Password and access Sierra Charts
| [2021-12-08 15:38:02] |
| User820595 - Posts: 9 |
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I use Sierra Charts primarily on my desk top at home for trading. I was out of town wanting to check the markets and using my laptop which is my backup trading computer and I received pop-up notice 'Invalid Name or Password' I attempted to change the password on the Laptop unsuccessfully and have not able to login for two days. Now I am also not able to login on the desktop. Per the previous emails I received from Sierra Chart Support I have attempted numerous times to use the RETRIEVE LOST PASSWORD tab and the FORCE LOGIN option and still not able to access the charts. I am more than willing to pay for remote assistance so that someone can fix this glitch. Thank You |