Support Board
Date/Time: Tue, 04 Mar 2025 12:01:22 +0000
Post From: Able to Connect to Rithmic but Charts not Updating
| [2021-12-07 02:51:09] |
| tdd2672 - Posts: 61 |
|
Below is the message log. Time is 18:50 pst. HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2021-12-06 18:47:01.995 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2021-12-06 18:47:01.995 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2021-12-06 18:47:01.995 Reading Internal Order ID file. | 2021-12-06 18:47:02.076 Reading Trade Orders file. | 2021-12-06 18:47:02.220 Reading Trade Positions file. | 2021-12-06 18:47:02.223 Reading Trade Account Data files. | 2021-12-06 18:47:02.225 UDPListener (2508). Port 22903 | Listening on UDP port 22903. | 2021-12-06 18:47:02.270 Software version: 2333 64-bit | 2021-12-06 18:47:02.271 Primary Thread ID: 138308 | 2021-12-06 18:47:02.271 Usage end date: 2022-03-07 | 2021-12-06 18:47:02.271 Enabled for: Advanced Features 2. | 2021-12-06 18:47:02.271 Enabled for: Sierra Chart Historical Data Service. | 2021-12-06 18:47:02.271 Enabled for: Delayed Denali Exchange Data Feed. | 2021-12-06 18:47:02.271 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-12-06 18:47:02.271 Current selected Data/Trading service: Rithmic Direct - DTC | 2021-12-06 18:47:02.271 Custom symbol settings values: enabled | 2021-12-06 18:47:02.271 Chart Update Interval: 50 | 2021-12-06 18:47:02.271 Intraday Data Storage Time Unit: 0 | 2021-12-06 18:47:02.271 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-12-06 18:47:02.271 2021-12-07 02:47:02 Local computer time in UTC | 2021-12-06 18:47:02.271 2021-12-06 18:47:02 Local computer time in SC Time Zone | 2021-12-06 18:47:02.271 2021-12-07 02:46:59 Server time in UTC | 2021-12-06 18:47:02.271 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-12-06 18:47:02.271 Program path: D:\Sierra Chart 12-4-2021\SierraChart 2\ | 2021-12-06 18:47:02.271 Data Files path: D:\Sierra Chart 12-4-2021\SierraChart 2\Data\ | 2021-12-06 18:47:02.271 OS Version Number: 10.0 | 2021-12-06 18:47:02.271 Locale Setting: C | 2021-12-06 18:47:02.272 DLLs: ETOFSv2.0.dll, ETOFSv2.0_64.dll, Pack02.dll, Pack02_64.dll, sst_AutoTradingOnSignal.dll, sst_AutoTradingOnSignal_64.dll, sst_FreeBundle.dll, sst_FreeBundle_64.dll, sst_pulling_stacking.dll, sst_pulling_stacking_64.dll, Trade29CustomStudies.dll, Trade29CustomStudies_2151_64.dll, Trade29CustomStudies_64.dll, Trading_BrettJohnsonsMultiFunctionTrailingStop_64.dll, TWFX_FREE_2151_64.dll, TWFX_FREE_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, zyp sierra free.dll, zyp sierra free_64.dll | 2021-12-06 18:47:02.273 Allowed protected custom studies: TWFX_Free, zyp_download_free | 2021-12-06 18:47:02.273 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2021-12-06 18:47:02.305 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-12-06 18:47:02.359 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-12-06 18:47:02.530 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-12-06 18:47:02.530 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2021-12-06 18:47:02.583 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2021-12-06 18:47:02.586 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-12-06 18:47:02.586 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2021-12-06 18:47:02.586 Received 5 login tokens. | 2021-12-06 18:47:02.878 Symbol settings MD5 received. Request ID: 1. | 2021-12-06 18:47:03.063 Symbol settings are up-to-date for rithmic_v2.trading. | 2021-12-06 18:47:03.063 Files to Open on Startup | Opening file: Problem Solve.cht | 2021-12-06 18:47:07.070 MNQZ1.CME 25 PriceChanges #4 | Reloading chart. | 2021-12-06 18:47:07.348 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2021-12-06 18:47:09.365 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2021-12-06 18:47:09.373 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-12-06 18:47:09.374 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-06 18:47:09.374 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2021-12-06 18:47:09.374 Rithmic Direct - DTC | Network connection to server complete. | 2021-12-06 18:47:09.428 Rithmic Direct - DTC | Starting socket receive thread. | 2021-12-06 18:47:09.428 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2021-12-06 18:47:09.428 Rithmic Direct - DTC | Sending logon request message. | 2021-12-06 18:47:09.428 Rithmic Direct - DTC | Received logon response. | 2021-12-06 18:47:09.592 Rithmic Direct - DTC | Server Name: . | 2021-12-06 18:47:09.592 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2021-12-06 18:47:09.592 Rithmic Direct - DTC | Successfully connected. | 2021-12-06 18:47:09.592 Rithmic Direct - DTC | Trading is supported. | 2021-12-06 18:47:09.592 Rithmic Direct - DTC | Order cancel and replace is supported. | 2021-12-06 18:47:09.592 Rithmic Direct - DTC | OCO Orders supported. | 2021-12-06 18:47:09.592 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2021-12-06 18:47:09.592 Rithmic Direct - DTC | Connected to server complete. | 2021-12-06 18:47:09.592 Triggering next historical data download in queue. | 2021-12-06 18:47:09.598 Triggering next historical data download in queue. | 2021-12-06 18:47:09.598 Triggering next historical data download in queue. | 2021-12-06 18:47:09.598 Triggering next historical data download in queue. | 2021-12-06 18:47:09.598 No download requests in the queue to start downloads for. | 2021-12-06 18:47:09.605 No download requests in the queue to start downloads for. | 2021-12-06 18:47:09.605 No download requests in the queue to start downloads for. | 2021-12-06 18:47:09.605 No download requests in the queue to start downloads for. | 2021-12-06 18:47:09.605 Rithmic Direct - DTC | Starting real-time market data updates for: MNQZ1.CME. ID: 1 Service code: rithmic.trading | 2021-12-06 18:47:09.650 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2021-12-06 18:47:09.650 Rithmic Direct - DTC | Requesting security definition data for: MNQZ1.CME. ID: 1 | 2021-12-06 18:47:09.650 Starting DelayedDownloadMonitoringTimer | 2021-12-06 18:47:09.650 Starting HDTimeoutTimer | 2021-12-06 18:47:09.650 Added historical Intraday data request for MNQZ1.CME to the queue. | 2021-12-06 18:47:09.650 Intraday data recording state for symbol MNQZ1.CME is set to download 'Pending'. | 2021-12-06 18:47:09.650 Triggering next historical data download in queue. | 2021-12-06 18:47:09.650 Delaying start of download for MNQZ1.CME | 2021-12-06 18:47:09.650 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2021-12-06 18:47:09.650 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-12-06 18:47:09.650 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2021-12-06 18:47:09.651 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2021-12-06 18:47:09.706 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2021-12-06 18:47:09.706 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2021-12-06 18:47:09.707 Rithmic Direct - DTC (Data) | Sending logon request message. | 2021-12-06 18:47:09.707 Rithmic Direct - DTC (Data) | Received logon response. | 2021-12-06 18:47:09.863 Rithmic Direct - DTC (Data) | Server Name: . | 2021-12-06 18:47:09.863 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2021-12-06 18:47:09.863 Rithmic Direct - DTC (Data) | Successfully connected. | 2021-12-06 18:47:09.863 Rithmic Direct - DTC (Data) | Trading is not supported. | 2021-12-06 18:47:09.863 Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . | 2021-12-06 18:47:09.863 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MNQZ1.CME | 2021-12-06 18:47:09.863 Rithmic Direct - DTC (Data) | Received security definition for symbol MNQZ1.CME | 2021-12-06 18:47:09.918 MNQZ1.CME 25 PriceChanges #4 | StartDateTimeForLoadingOrderFills: 2021-10-24 15:00:00 | 2021-12-06 18:47:12.858 Requesting market depth updates for: MNQZ1.CME if supported. | 2021-12-06 18:47:14.582 Rithmic Direct - DTC (Data) | Clearing market depth for MNQZ1.CME | 2021-12-06 18:47:14.637 HD Request # 1 | Downloading Intraday chart data for MNQZ1.CME to the file MNQZ1.CME.scid. Service: rithmic.trading | 2021-12-06 18:47:14.646 HD Request # 1 | Download start date-time: 2021-12-06 10:03:04.000000. File last date-time: 2021-12-06 10:03:04.193005 | 2021-12-06 18:47:14.649 HD Request # 1 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2021-12-06 18:47:14.649 Socket (3) | Creating socket. Using TLS 1.2. | 2021-12-06 18:47:14.650 Socket (3) | New receive buffer size: 5242880 | 2021-12-06 18:47:14.650 Socket (3) | Connecting to IP: 216.57.156.163. | 2021-12-06 18:47:14.650 HD Request # 1 | Sending historical data logon request message. | 2021-12-06 18:47:14.705 HD Request # 1 | Requesting Intraday data. Start date-time: 2021-12-06 10:03:04. Record interval: 0. Symbol: MNQZ1.CME | 2021-12-06 18:47:14.861 HD Request # 1 | Receiving Intraday data for MNQZ1.CME starting at 2021-12-06 10:03:04.121000 | 2021-12-06 18:47:14.917 |