Support Board
Date/Time: Thu, 06 Mar 2025 04:10:56 +0000
Post From: Volume at Price Multiplier major issue
| [2021-12-06 21:59:29] |
| John - SC Support - Posts: 38425 |
|
When we do the two scenarios, the data is exactly the same. Although we do not think this accounts for all of what you are seeing - you have to remember that since you are looking at "All Bars" when you switch back and forth between these scenarios, if you are connected to the data feed, then you will see some differences as new data has been loaded. In the end, we think this is related to your IB data. Here is what we would like for you to do to verify it is the data feed or not. When you have a chance (and are not actively trading) change your setting for Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data - All Services. This will give you access to the Delayed Streaming Data From Sierra Chart. Then open the chartbook that has this chart in it and select Edit >> Translate Symbols to Current Service to get your symbols changed to the new service. Then go to that chart and select Edit >> Delete All Data and Download and delete all the data in the chart and it will redownload it for you using the Sierra Chart data. Then look at the two situations and see if you continue to have an issue. If not, then the only thing it can be is your underlying data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |