Support Board
Date/Time: Tue, 04 Mar 2025 12:24:16 +0000
Post From: Able to Connect to Rithmic but Charts not Updating
[2021-12-03 15:03:08] |
John - SC Support - Posts: 38341 |
Please update to the latest release (2333) and then reproduce the problem you are having. Once you do, copy and paste your Message Log to this thread for us to take a look at it. Let us know what the time is when you had the problem with the connectivity. The instructions to post your Message Log are here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |