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Date/Time: Tue, 04 Mar 2025 10:04:28 +0000



Post From: Error Downloading Data Message

[2021-12-03 07:45:18]
Sierra Chart Engineering - Posts: 104368
There are large number of messages like these:
Error creating Intraday data file: F:\SierraChart\Data\F.US.EPZ21.scid | 2021-12-02 20:30:59.247 *
Chart (F.US.EPZ21) | Failed to get dates from Intraday data file. Failed to open the file F:\SierraChart\Data\F.US.EPZ21.scid for reading. Windows error code 1392: The file or directory is corrupted and unreadable. File: F:\SierraChart\Data\F.US.EPZ21.scid | 2021-12-02 20:30:59.249 *
This is the issue. There is an issue with the storage drive. Or the files.

First thing to do is to delete the Intraday data files following these instructions:
Chart Data and Chart Data Files: Deleting a Chart Data File

If that is not help, then run an Internet search for a solution to this:
. Windows error code 1392: The file or directory is corrupted and unreadable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing