Support Board
Date/Time: Tue, 04 Mar 2025 10:02:00 +0000
Post From: I can't place a real order?
| [2021-11-30 19:36:02] |
| John - SC Support - Posts: 38341 |
|
Our servers are showing that your Current Selected Service is set to SC Data - All Services, which is why it keeps switching you back to Simulation mode. You need to have your service set to CQG. Refer to the instructions at the following link for how to setup your system to connect to your CQG account: CQG Trading Platform Service: Setup Instructions Note that you have to exit any Sub-Instances and setup the main instance to connect to CQG, then you can restart your Sub-Instances. Also, after you open your chartbooks in each instance after having made the change to CQG, you will need to select Edit >> Translate Symbols to Current Service in order to update the symbols in the charts to the CQG symbols. Refer to the following: Edit Menu: Edit >> Translate Symbols To Current Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |