Support Board
Date/Time: Tue, 26 Nov 2024 02:43:58 +0000
Post From: OEC Currency Futures Price Formatting and Data Downloading Issue
| [2014-03-19 20:08:51] |
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It seems to me that this may be as much a Sierra Charts blunder an OEC issue. Why do you use the simulation servers for historical data? Years ago OEC made it very clear, that they would not allow us to use anything but the simulation server for historical data. This was a decision by the president at the time. About three weeks ago we finally got access to the production server for historical data. But the problem was at that time we had a problem with the FAST protocol that only occurred in the production environment, where we were seeing duplicated data with different request IDs which was causing wrong prices for some symbols. Obviously we could not use it. For unknown reasons this problem has gone away even though we never made any changes. Therefore, we suspect it was an OEC problem which was quietly fixed. Although we could be wrong about that because the FAST protocol is rather complex. Anyway, we have been testing the production connection the last three days and do not see a problem with the wrong prices. So it is safe for us to use now and therefore we can solve this currency futures formatting problem by this evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |