Support Board
Date/Time: Tue, 04 Mar 2025 03:48:27 +0000
Post From: Bitmex
| [2021-11-15 10:29:43] |
| User471027 - Posts: 19 |
|
Done but still the same problem - the platform does not connect. See log below: Software version: 2328 64-bit | 2021-11-15 10:22:46.091 Primary Thread ID: 4516 | 2021-11-15 10:22:46.091 Usage end date: 2022-04-28 | 2021-11-15 10:22:46.091 Enabled for: Advanced Features 2. | 2021-11-15 10:22:46.091 Enabled for: Sierra Chart Historical Data Service. | 2021-11-15 10:22:46.091 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-11-15 10:22:46.091 Enabled for: Delayed Denali Exchange Data Feed. | 2021-11-15 10:22:46.091 Enabled for exchange2: CME (Trading Account Required) | 2021-11-15 10:22:46.091 Enabled for exchange2: CBOT (Trading Account Required) | 2021-11-15 10:22:46.091 Enabled for exchange2: COMEX (Trading Account Required) | 2021-11-15 10:22:46.091 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-11-15 10:22:46.091 Enabled for exchange2: fairx_exchange.data | 2021-11-15 10:22:46.091 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-11-15 10:22:46.091 Current selected Data/Trading service: BitMEX Trading Direct | 2021-11-15 10:22:46.091 Custom symbol settings values: enabled | 2021-11-15 10:22:46.091 Chart Update Interval: 500 | 2021-11-15 10:22:46.091 Intraday Data Storage Time Unit: 1 | 2021-11-15 10:22:46.091 Time Zone: +00:00:00 (UTC+00) | 2021-11-15 10:22:46.091 2021-11-15 10:22:46 Local computer time in UTC | 2021-11-15 10:22:46.091 2021-11-15 10:22:46 Local computer time in SC Time Zone | 2021-11-15 10:22:46.091 2021-11-15 10:19:46 Server time in UTC | 2021-11-15 10:22:46.091 Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-11-15 10:22:46.091 Program path: C:\SierraChart Crypto\ | 2021-11-15 10:22:46.091 Data Files path: C:\SierraChart Crypto\Data\ | 2021-11-15 10:22:46.091 OS Version Number: 10.0 | 2021-11-15 10:22:46.091 Locale Setting: C | 2021-11-15 10:22:46.091 DLLs: UserContributedStudies_64.dll | 2021-11-15 10:22:46.091 Allowed protected custom studies: | 2021-11-15 10:22:46.091 BitMEX Trading Direct | Connecting to URI ws.bitmex.com/realtime | 2021-11-15 10:22:48.622 BitMEX Trading Direct | Connecting to WebSocket server ws.bitmex.com:443 | 2021-11-15 10:22:48.622 BitMEX Trading Direct socket (2) | Creating socket. Using TLS 1.2. | 2021-11-15 10:22:48.623 BitMEX Trading Direct socket (2) | New receive buffer size: 5242880 | 2021-11-15 10:22:48.623 BitMEX Trading Direct socket (2) | Connecting to IP: 172.65.213.179. | 2021-11-15 10:22:48.623 BitMEX Trading Direct | Opening WebSocket. | 2021-11-15 10:22:48.642 BitMEX Trading Direct | Sending WebSocket handshake. | 2021-11-15 10:22:48.642 BitMEX Trading Direct | Server header | HTTP/1.1 101 Switching Protocols | 2021-11-15 10:22:48.755 BitMEX Trading Direct | Server header | upgrade: websocket | 2021-11-15 10:22:48.755 BitMEX Trading Direct | Server header | Connection: Upgrade | 2021-11-15 10:22:48.755 BitMEX Trading Direct | Server header | sec-websocket-accept: +zRLKyku6IeZQLs2Yu9iTD2/Z34= | 2021-11-15 10:22:48.755 BitMEX Trading Direct | Server header | sec-websocket-version: 13 | 2021-11-15 10:22:48.755 BitMEX Trading Direct | Server header | websocket-server: uWebSockets | 2021-11-15 10:22:48.755 BitMEX Trading Direct | Server header | | 2021-11-15 10:22:48.756 BitMEX Trading Direct | Web socket state is now open. | 2021-11-15 10:22:48.756 BitMEX Trading Direct | Connected to server complete. | 2021-11-15 10:22:48.756 Triggering next historical data download in queue. | 2021-11-15 10:22:48.756 Triggering next historical data download in queue. | 2021-11-15 10:22:48.756 Triggering next historical data download in queue. | 2021-11-15 10:22:48.756 Triggering next historical data download in queue. | 2021-11-15 10:22:48.757 No download requests in the queue to start downloads for. | 2021-11-15 10:22:48.757 No download requests in the queue to start downloads for. | 2021-11-15 10:22:48.757 No download requests in the queue to start downloads for. | 2021-11-15 10:22:48.757 No download requests in the queue to start downloads for. | 2021-11-15 10:22:48.757 BitMEX Trading Direct | WebSocket received OpCode Close. Received status code: 0 | 2021-11-15 10:22:48.804 BitMEX Trading Direct | WebSocket closed. | 2021-11-15 10:22:48.804 Connection to the external service has been lost. | 2021-11-15 10:22:48.804 BitMEX Trading Direct socket (2) | CloseSocket call. | 2021-11-15 10:22:48.822 BitMEX Trading Direct | WebSocket closed. | 2021-11-15 10:22:48.822 BitMEX Trading Direct | WebSocket closed. | 2021-11-15 10:22:48.822 BitMEX Trading Direct | Disconnected. | 2021-11-15 10:22:48.822 BitMEX Trading Direct socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-11-15 10:22:48.822 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-11-15 10:22:48.822 BitMEX Trading Direct socket (2) | Write has completed. Shutdown being performed. | 2021-11-15 10:22:48.874 BitMEX Trading Direct socket (2) | Shutdown started. Waiting for graceful close. | 2021-11-15 10:22:48.874 BitMEX Trading Direct socket (2) | Socket gracefully closed by remote side. | 2021-11-15 10:22:48.892 BitMEX Trading Direct socket (2) | Closed. | 2021-11-15 10:22:48.893 |