Support Board
Date/Time: Mon, 03 Mar 2025 22:54:04 +0000
Post From: Unable to get historical data after update
| [2021-11-11 16:15:32] |
| User357195 - Posts: 123 |
|
SC: I am a OneUpTrader using a Rithmic feed into Sierra Charts. I had SC working fine for a long time until I updated from SC version 2253 to SC version 2326. Then, I was unable to connect because the update removed my Server selection, my Username and my Password from SC >> Global Settings >> Data/Trade Services Settings. I re-entered the info. I checked with OneUpTrader and everything is fine on my end and their end. I can now connect to the server in SC since it says connected. However, it will not stream, and it will not update the historical data. I receive an error on each SC chart screen that reads, "Error downloading historical intraday data. Historical data for NQZ1-CME. Exchange not specified." I get the same error for the YMZ1, ESZ1, the GCZ1 and the CLZ1. Please fix this. Everything was fine until I updated from version 2253 to version 2326. Everything if fine on the OneUpTrader side. Everything is fine with the Rithmic feed into SC. I think the issue is with the update, since everything was fine with SC before the update. Now I have the above issues. Thanks in advance. |