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Date/Time: Tue, 04 Mar 2025 03:53:30 +0000



Post From: Denali Historical Data not correct - Please help

[2021-11-09 18:38:09]
Rui S - Posts: 196
Dear Support Team,

I had also noticed the same issue that User 679929 is describing in his post.

As I had no reply from you after my previous post, I was forced to give up using Sierra Historical Data for Daily OHLC Studies.

Instead, as a turn around I have to use the Intraday charts set to 1440 minutes (1 Day). This way everything works well.

I insist that the problem is not just the wrong candles with the wrong values - the Historical Data is currently causing the studies to "repeat" and plot the OHLC lines for the previous day, even with the studies not set to do so. It happens every time I need to reload the chartbook.

I assure you that everything was working correctly with the Historical Data until a few weeks ago.

Please do your best to fix this problem.

Thank you.