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Date/Time: Mon, 03 Mar 2025 22:08:26 +0000



Post From: how to stop auto renew

[2021-11-07 14:33:02]
John - SC Support - Posts: 38341
There are two ways to do this:
1) Set the Package to renew to "Disabled". To do this, go to the Activate Services page and under the section for Available Services in the pulldown for the package selection, select Disabled. Then select the Update/Set button.

You can get to this page by selecting the following link:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices

OR

2) Just make sure you do not have enough funds in your account for the renewal. If you do not have enough funds, then it will not renew.
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