Support Board
Date/Time: Mon, 03 Mar 2025 17:43:49 +0000
Post From: Payment Completed
| [2021-11-03 00:43:18] |
| John - SC Support - Posts: 38326 |
|
The exchanges are paid on a monthly basis, as this is how the exchanges themselves manage it. The money you pay for the exchange fees goes to the exchanges, not to us. On 10/19/2021 your Sierra Chart account expired since you did not have the funds in your account to renew it. It was your choice at that point to renew or not. You can view all the transactions on your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog We have no idea where you are coming up with our requesting $92.00. You would just have to have enough funds in your account to pay for the exchanges for which you want to activate. Previously, you had the "CME with Market Depth for Non-Professionals", which is $10.40 per month. If you have that amount in your account then you can activate the exchange. You can activate the exchanges you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |