Login Page - Create Account

Support Board


Date/Time: Tue, 04 Mar 2025 03:13:54 +0000



Post From: Denali Historical Data not correct - Please help

[2021-11-02 20:27:37]
Sierra Chart Engineering - Posts: 104368
First, this data is not from the Denali Exchange Data Feed. It is a separate service from our data provider Barchart.com.

This problem began about 3 weeks ago and it was an issue with the data from the CME itself. Barchart did resolve the issue, but apparently there are continued problems.

We also do not know the symbol of that chart. Only post an image of a chart following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing