Support Board
Date/Time: Tue, 26 Nov 2024 00:30:09 +0000
Post From: Updated to v1108 and can't download CL or GC
| [2014-03-18 00:59:43] |
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Due to changes made by CTS, expired futures contracts are not currently supported in Sierra Chart due to the risk of running into technical problems with security definition requests from the CTS T4 system. The March contracts are not considered expired yet. Once you use expired contracts, it leads to problems with those and other futures contracts. Basically substantial delays with historical data downloading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |