Support Board
Date/Time: Tue, 26 Nov 2024 00:40:15 +0000
Post From: Paid and Activated Futures Data Feed, not able to connect
| [2014-03-17 22:43:12] |
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User99038 , We apologize for the long wait with this. The underlying problem which causes issue is being resolved. We have this problem now resolved for your account. Could you please go to this page and sign the market data feed agreement: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures Click on the link that says "sign the agreement". Let us know when that is done and we will enable the exchanges on your account again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |