Support Board
Date/Time: Mon, 03 Mar 2025 10:54:44 +0000
Post From: Logon error
| [2021-10-28 17:08:11] |
| John - SC Support - Posts: 38292 |
|
We do not know, it is just showing the following: Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied"
but, you are using the old interface to Rithmic, and this could be the issue. We have stopped support for that interface in the more recent versions of Sierra Chart, but you re still running 2299. But we do not know whether Rithmic might have stopped support for it. In the end, you would need to ask Rithmic why you are getting that message. If you decide to use the new connection, which we recommend, then update Sierra Chart to the current release and then follow these instructions: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |