Login Page - Create Account

Support Board


Date/Time: Mon, 03 Mar 2025 10:54:44 +0000



Post From: Not able to connect and get live charts

[2021-10-27 13:57:50]
John - SC Support - Posts: 38292
The issues you are bringing up are all TransAct related issues. The only thing we can do is point you to our documentation regarding the error message you are seeing and what it means. You will find this at the following link:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing