Support Board
Date/Time: Mon, 03 Mar 2025 11:17:54 +0000
Post From: Stop triggered but didn't go off for 10mins? This ONLY happens with sierra chart!
| [2021-10-26 20:08:52] |
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This is a client-side managed stop order. The trading DOM, that this originates from needs to be set to the same Symbol and Trade Account and must be open. This is documented here: Order Types: Sierra Chart Management of Trailing Stop and Chase Orders You should not be using any client-side managed orders without fully understanding them and monitoring them. These orders always carry a risk like if there is a loss of connectivity, or if you have changed the symbol of the Trading DOM like you did. You need to understand what it is you are working with and not make any assumptions. You always push the blame instantly to someone else We will always state the facts. There should be nothing wrong with actual facts. If the responsibility is on someone else, then that is where the responsibility lies. And you should also be monitoring that stop and if it is not triggering when expected take the appropriate action. You should not be putting reliance on client-side managed functionality to be working always as you may think it will work. In this case, you should have canceled that order when you saw the price went through it and submit a new replacement stop order or market order. Say how you hate them The fact is, as we get an inordinate a number of problems reported about CQG. So it really is our users hating CQG.say 9/11 was an inside job It is important to look at the facts of that situation. We have not discussed who was involved in it but you can come to some pretty strong conclusions that the government story is not correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-26 20:09:47
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