Support Board
Date/Time: Mon, 03 Mar 2025 10:36:25 +0000
Post From: Unable to open chart settings in GC or CL Dom
| [2021-10-26 01:13:46] |
| User377342 - Posts: 14 |
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> I wish to sign up for your fee-based engineer support to resolve my > technical issue this morning. > > I am unable to open the chart settings in my Sierra DOM for my GC or CL charts. All I am getting > is a blank screen for the DOM that is flashing. > > I keep getting the message "Error creating the Trade Window" followed > by the date and time. I am unable to copy the message screen. It > just pings back at me as when it is locked. > > Earlier this morning I did get the DOM to appear, but when I went into > Chart Settings to change from points to currency, again all I had was > a blank screen. > > I have reset, reloaded and rebooted all to no avail. > > Now as of 0900 CDT, I only have a blank screen for the DOM. Can you > advise what I need to do to reset and get my DOM back to be workable. > > Thank you in advance for a prompt reply. > > Sincerely, > Date Time Of Last Edit: 2021-10-26 02:38:31
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