Support Board
Date/Time: Mon, 03 Mar 2025 10:05:11 +0000
Post From: Continuing messages
| [2021-10-24 22:05:02] |
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You cannot look at other users posts to conclude they are having the same issue. Some issues can seem similar, but they are different, and have various causes. We can do a remote assistance session if you want to observe the issue and see if there is any issue with the updating of the main configuration file. Let us know if you want us to do this. Make sure your current telephone number is set here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo And also if you have a need for a program like Sierra Chart and you are having issues with Transact, we recommend using this service: Sierra Chart Teton Futures Order Routing We are discontinuing support for Transact at the end of the year. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-24 22:07:11
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