Support Board
Date/Time: Mon, 03 Mar 2025 11:24:32 +0000
Post From: F.US.X30 not enabled or allowed
| [2021-10-22 12:49:50] |
| User60579 - Posts: 41 |
|
I have activated CQG data feed via AMP today with data from NASDAQ OMX Nordic Derivatives Non-Professional. I successfylly connect to CQG but symbol is not enabled and not allowed says Sierra chart? All help very welcome :) Cheers Reading Internal Order ID file. | 2021-10-22 14:33:09.508 Reading Trade Orders file. | 2021-10-22 14:33:09.573 Reading Trade Positions file. | 2021-10-22 14:33:09.573 Reading Trade Account Data files. | 2021-10-22 14:33:09.573 UDPListener (1512). Port 22904 | Listening on UDP port 22904. | 2021-10-22 14:33:09.589 Software version: 2320 64-bit | 2021-10-22 14:33:09.589 Primary Thread ID: 4448 | 2021-10-22 14:33:09.589 Usage end date: 2021-11-08 | 2021-10-22 14:33:09.589 Enabled for: Sierra Chart Historical Data Service. | 2021-10-22 14:33:09.589 Enabled for: Delayed Denali Exchange Data Feed. | 2021-10-22 14:33:09.589 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-10-22 14:33:09.589 Current selected Data/Trading service: CQG WebAPI | 2021-10-22 14:33:09.589 Custom symbol settings values: enabled | 2021-10-22 14:33:09.589 Chart Update Interval: 500 | 2021-10-22 14:33:09.589 Intraday Data Storage Time Unit: 1 | 2021-10-22 14:33:09.589 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2021-10-22 14:33:09.589 2021-10-22 12:33:09 Local computer time in UTC | 2021-10-22 14:33:09.589 2021-10-22 14:33:09 Local computer time in SC Time Zone | 2021-10-22 14:33:09.589 2021-10-22 12:33:09 Server time in UTC | 2021-10-22 14:33:09.589 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-10-22 14:33:09.589 Program path: C:\SierraChart3\ | 2021-10-22 14:33:09.589 Data Files path: C:\SierraChart3\Data\ | 2021-10-22 14:33:09.589 OS Version Number: 10.0 | 2021-10-22 14:33:09.589 Locale Setting: C | 2021-10-22 14:33:09.589 DLLs: UserContributedStudies_64.dll | 2021-10-22 14:33:09.589 Allowed protected custom studies: | 2021-10-22 14:33:09.589 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-10-22 14:33:09.605 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-10-22 14:33:09.617 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-10-22 14:33:09.646 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-10-22 14:33:09.646 Received 5 login tokens. | 2021-10-22 14:33:09.701 Symbol settings MD5 received. Request ID: 1. | 2021-10-22 14:33:09.874 Symbol settings are up-to-date for cqg. | 2021-10-22 14:33:09.874 CQG WebAPI | Connecting to server api.cqg.com | 2021-10-22 14:33:15.770 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-22 14:33:15.770 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-10-22 14:33:15.899 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-10-22 14:33:15.899 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2021-10-22 14:33:15.899 CQG WebSocket | Opening WebSocket. | 2021-10-22 14:33:15.942 CQG WebSocket | Sending WebSocket handshake. | 2021-10-22 14:33:15.942 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-22 14:33:16.074 CQG WebSocket | Server header | Connection: upgrade | 2021-10-22 14:33:16.074 CQG WebSocket | Server header | Sec-WebSocket-Accept: nWoqPhb9oHUKFufaOtaIzs60M2k= | 2021-10-22 14:33:16.074 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-22 14:33:16.074 CQG WebSocket | Server header | Upgrade: websocket | 2021-10-22 14:33:16.074 CQG WebSocket | Server header | | 2021-10-22 14:33:16.074 CQG WebSocket | Web socket state is now open. | 2021-10-22 14:33:16.074 CQG WebAPI | WebSocket connected. | 2021-10-22 14:33:16.074 CQG WebAPI | Sending market data logon message. | 2021-10-22 14:33:16.074 CQG WebAPI | Base Time: 2021-10-10T03:28:07. 2021-10-10 03:28:07 | 2021-10-22 14:33:16.679 CQG WebAPI | Logon successful. Session Token = 9vz9p96lfndbX6m7X6ANYAF4qHL2go+4c3t2y8gQdEk9B3BGdJdBNhbwmhCySPigvgMonKPX7Un | 2021-10-22 14:33:16.679 CQG WebAPI | Connected to server complete. | 2021-10-22 14:33:16.679 Triggering next historical data download in queue. | 2021-10-22 14:33:16.680 Triggering next historical data download in queue. | 2021-10-22 14:33:16.680 Triggering next historical data download in queue. | 2021-10-22 14:33:16.680 Triggering next historical data download in queue. | 2021-10-22 14:33:16.680 Updated verified funded futures trading account ending date to: 2021-11-21 12:33:16 | 2021-10-22 14:33:16.681 CQG WebAPI | Sending Trade Accounts request message. | 2021-10-22 14:33:16.681 No download requests in the queue to start downloads for. | 2021-10-22 14:33:16.681 No download requests in the queue to start downloads for. | 2021-10-22 14:33:16.681 No download requests in the queue to start downloads for. | 2021-10-22 14:33:16.682 No download requests in the queue to start downloads for. | 2021-10-22 14:33:16.682 CQG WebAPI | Brokerage name: AMP. Account Name: 106993A | 2021-10-22 14:33:16.772 Updated verified funded futures trading account ending date to: 2021-11-21 12:33:16 | 2021-10-22 14:33:16.772 CQG WebAPI | Sending collateral subscribe request. | 2021-10-22 14:33:16.772 CQG WebAPI | Sending positions subscribe request. RequestID: 853725 | 2021-10-22 14:33:19.681 CQG WebAPI | Sending orders subscribe request. RequestID: 853726 | 2021-10-22 14:33:19.681 OMXS30 1 Min #1 | Reloading chart. | 2021-10-22 14:33:23.942 F.US.X30X21 1 Min #4 | Reloading chart. | 2021-10-22 14:33:23.970 F.US.X30V21 Daily #2 | Reloading chart. | 2021-10-22 14:33:24.013 F.US.X30V21 1 Min #3 | Reloading chart. | 2021-10-22 14:33:24.020 OMXS30 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\OMXS30.scid | 2021-10-22 14:33:24.030 F.US.X30X21 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\F.US.X30X21.scid | 2021-10-22 14:33:24.035 F.US.X30V21 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\F.US.X30V21.dly | 2021-10-22 14:33:24.037 F.US.X30V21 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\F.US.X30V21.scid | 2021-10-22 14:33:24.038 CQG WebAPI | Starting real-time market data updates for: OMXS30. ID: 1 | 2021-10-22 14:33:24.451 CQG WebAPI | Sending symbol resolution request for OMXS30. ID: 853727 | 2021-10-22 14:33:24.451 CQG WebAPI | Requesting security definition data for: OMXS30. ID: 1 | 2021-10-22 14:33:24.451 CQG WebAPI | Using primary service for historical data for OMXS30 | 2021-10-22 14:33:24.451 Starting DelayedDownloadMonitoringTimer | 2021-10-22 14:33:24.451 Starting HDTimeoutTimer | 2021-10-22 14:33:24.451 Added historical Intraday data request for OMXS30 to the queue. | 2021-10-22 14:33:24.451 Intraday data recording state for symbol OMXS30 is set to download 'Pending'. | 2021-10-22 14:33:24.451 Triggering next historical data download in queue. | 2021-10-22 14:33:24.451 Delaying start of download for OMXS30 | 2021-10-22 14:33:24.451 CQG WebAPI | Starting real-time market data updates for: F.US.X30X21. ID: 2 Service code: cqg | 2021-10-22 14:33:24.482 CQG WebAPI | Sending symbol resolution request for F.US.X30X21. ID: 853728 | 2021-10-22 14:33:24.482 CQG WebAPI | Requesting security definition data for: F.US.X30X21. ID: 2 | 2021-10-22 14:33:24.482 CQG WebAPI | Using primary service for historical data for F.US.X30X21 | 2021-10-22 14:33:24.482 Added historical Intraday data request for F.US.X30X21 to the queue. | 2021-10-22 14:33:24.482 Intraday data recording state for symbol F.US.X30X21 is set to download 'Pending'. | 2021-10-22 14:33:24.482 Triggering next historical data download in queue. | 2021-10-22 14:33:24.482 CQG WebAPI | Received symbol resolution report for symbol X.US.OMXS30. Search Symbol: OMXS30. Request ID: 853727. Contract ID: 1. | 2021-10-22 14:33:24.492 Symbol Error - OMXS30 is unknown, unavailable, or improperly formatted. Exact match not found for symbol OMXS30 | 2021-10-22 14:33:24.492 Starting DelayedDownloadMonitoringTimer | 2021-10-22 14:33:24.514 Starting HDTimeoutTimer | 2021-10-22 14:33:24.514 Added historical Daily data request for F.US.X30V21 to the queue. | 2021-10-22 14:33:24.514 Triggering next historical data download in queue. | 2021-10-22 14:33:24.514 CQG WebAPI | Starting real-time market data updates for: F.US.X30V21. ID: 3 Service code: cqg | 2021-10-22 14:33:24.515 CQG WebAPI | Sending symbol resolution request for F.US.X30V21. ID: 853729 | 2021-10-22 14:33:24.515 CQG WebAPI | Requesting security definition data for: F.US.X30V21. ID: 3 | 2021-10-22 14:33:24.515 HD Request # 1 | Downloading Historical Daily chart data for F.US.X30V21. Starting date: 1971-10-23. Service: cqg | 2021-10-22 14:33:24.515 CQG WebAPI | Using primary service for historical data for F.US.X30V21 | 2021-10-22 14:33:24.517 Added historical Intraday data request for F.US.X30V21 to the queue. | 2021-10-22 14:33:24.517 Intraday data recording state for symbol F.US.X30V21 is set to download 'Pending'. | 2021-10-22 14:33:24.517 Triggering next historical data download in queue. | 2021-10-22 14:33:24.517 CQG WebAPI | Received symbol resolution report for symbol F.US.X30X21. Search Symbol: F.US.X30X21. Request ID: 853728. Contract ID: 2. | 2021-10-22 14:33:24.523 CQG WebAPI | Requesting market data for F.US.X30X21 | 2021-10-22 14:33:24.523 CQG WebAPI | Market data subscription for F.US.X30X21 was unsuccessful. Text: Real-time data subscription for instrument F.US.X30 (corresponding to ID = 2) is not enabled. | 2021-10-22 14:33:24.613 Symbol Error - F.US.X30X21 is unknown, unavailable, or improperly formatted. Real-time data subscription for instrument F.US.X30 (corresponding to ID = 2) is not enabled. | 2021-10-22 14:33:24.613 CQG WebAPI | Received symbol resolution report for symbol F.US.X30V21. Search Symbol: F.US.X30V21. Request ID: 853729. Contract ID: 3. | 2021-10-22 14:33:24.632 CQG WebAPI | Requesting market data for F.US.X30V21 | 2021-10-22 14:33:24.632 HD Request # 1 | Requesting historical Daily data for OXV21 starting at 1971-10-22. SC External HD service. | 2021-10-22 14:33:24.705 CQG WebAPI | Market data subscription for F.US.X30V21 was unsuccessful. Text: Real-time market data unavailable for this instrument. Contract ID: 3. | 2021-10-22 14:33:24.724 Symbol Error - F.US.X30V21 is unknown, unavailable, or improperly formatted. Real-time market data unavailable for this instrument. Contract ID: 3. | 2021-10-22 14:33:24.724 HD Request # 2 | Downloading Intraday chart data for OMXS30 to the file OMXS30.scid. Service: cqg | 2021-10-22 14:33:25.442 HD Request # 2 | Performing multistage download. Downloading Minute data first. | 2021-10-22 14:33:25.443 HD Request # 2 | Download start date-time: 2021-04-19 14:33:25.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.443 HD Request # 2 | Disabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.443 HD Request # 2 | Error downloading historical Intraday data for OMXS30. The symbol is unknown to the server. | 2021-10-22 14:33:25.443 HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for OMXS30 | 2021-10-22 14:33:25.443 HD Request # 2 | Completion time: 0s | 2021-10-22 14:33:25.443 HD Request # 2 | Intraday data download complete for OMXS30. Unique request ID: 1 | 2021-10-22 14:33:25.443 Added historical Intraday data request for OMXS30 to the queue. | 2021-10-22 14:33:25.443 Triggering next historical data download in queue. | 2021-10-22 14:33:25.443 HD Request # 3 | Downloading Intraday chart data for OMXS30 to the file OMXS30.scid. Service: cqg | 2021-10-22 14:33:25.443 HD Request # 3 | Rounding start date-time down to the minute: 2021-04-19 14:33:00.000 | 2021-10-22 14:33:25.443 HD Request # 3 | Download start date-time: 2021-04-19 14:33:00.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.443 HD Request # 3 | Error downloading historical Intraday data for OMXS30. The symbol is unknown to the server. | 2021-10-22 14:33:25.443 HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for OMXS30 | 2021-10-22 14:33:25.443 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-10-22 14:33:25.443 HD Request # 3 | Completion time: 0s | 2021-10-22 14:33:25.443 HD Request # 3 | Intraday data download complete for OMXS30. Unique request ID: 1 | 2021-10-22 14:33:25.443 Removing historical data download ID 1. | 2021-10-22 14:33:25.443 Real-time Intraday chart data file updates started for OMXS30 | 2021-10-22 14:33:25.443 Opened cached Intraday file: C:\SierraChart3\Data\OMXS30.scid. Thread ID: 4448 | 2021-10-22 14:33:25.443 Intraday chart data file opened for OMXS30 | 2021-10-22 14:33:25.443 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.443 Triggering next historical data download in queue. | 2021-10-22 14:33:25.443 HD Request # 4 | Downloading Intraday chart data for F.US.X30X21 to the file F.US.X30X21.scid. Service: cqg | 2021-10-22 14:33:25.443 HD Request # 4 | Performing multistage download. Downloading Minute data first. | 2021-10-22 14:33:25.443 HD Request # 4 | Download start date-time: 2021-04-19 14:33:25.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.443 HD Request # 4 | Disabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.443 HD Request # 4 | Requesting historical Minute data. | 2021-10-22 14:33:25.443 HD Request # 1 | Error downloading historical Daily data for F.US.X30V21. Error: user is not authorized to execute query for one or more of the specified symbols | 2021-10-22 14:33:25.465 HD Request # 1 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.X30V21 | 2021-10-22 14:33:25.465 HD Request # 1 | Completion time: 1s | 2021-10-22 14:33:25.465 HD Request # 1 | Daily data download complete for F.US.X30V21. Unique request ID: 3 | 2021-10-22 14:33:25.465 Removing historical data download ID 3. | 2021-10-22 14:33:25.465 Triggering next historical data download in queue. | 2021-10-22 14:33:25.465 No download requests in the queue to start downloads for. | 2021-10-22 14:33:25.465 F.US.X30V21 Daily #2 | Reloading chart. | 2021-10-22 14:33:25.507 F.US.X30V21 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\F.US.X30V21.dly | 2021-10-22 14:33:25.512 HD Request # 4 | Error downloading historical Intraday data for F.US.X30X21. Instrument F.US.X30 (corresponding to ID 2) is not allowed. | 2021-10-22 14:33:25.534 HD Request # 4 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.X30X21 | 2021-10-22 14:33:25.534 HD Request # 4 | Completion time: 0s | 2021-10-22 14:33:25.534 HD Request # 4 | Intraday data download complete for F.US.X30X21. Unique request ID: 2 | 2021-10-22 14:33:25.534 Added historical Intraday data request for F.US.X30X21 to the queue. | 2021-10-22 14:33:25.534 Triggering next historical data download in queue. | 2021-10-22 14:33:25.534 HD Request # 5 | Downloading Intraday chart data for F.US.X30X21 to the file F.US.X30X21.scid. Service: cqg | 2021-10-22 14:33:25.534 HD Request # 5 | Rounding start date-time down to the minute: 2021-04-19 14:33:00.000 | 2021-10-22 14:33:25.534 HD Request # 5 | Download start date-time: 2021-04-19 14:33:00.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.534 HD Request # 5 | Requesting historical Tick data. | 2021-10-22 14:33:25.534 HD Request # 5 | Error downloading historical Intraday data for F.US.X30X21. Instrument F.US.X30 (corresponding to ID 2) is not allowed. Result=103. Num Quotes=0 | 2021-10-22 14:33:25.625 HD Request # 5 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.X30X21 | 2021-10-22 14:33:25.625 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-10-22 14:33:25.625 HD Request # 5 | Completion time: 0s | 2021-10-22 14:33:25.625 HD Request # 5 | Intraday data download complete for F.US.X30X21. Unique request ID: 2 | 2021-10-22 14:33:25.625 Removing historical data download ID 2. | 2021-10-22 14:33:25.625 Real-time Intraday chart data file updates started for F.US.X30X21 | 2021-10-22 14:33:25.625 Opened cached Intraday file: C:\SierraChart3\Data\F.US.X30X21.scid. Thread ID: 4448 | 2021-10-22 14:33:25.625 Intraday chart data file opened for F.US.X30X21 | 2021-10-22 14:33:25.625 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.625 Triggering next historical data download in queue. | 2021-10-22 14:33:25.625 HD Request # 6 | Downloading Intraday chart data for F.US.X30V21 to the file F.US.X30V21.scid. Service: cqg | 2021-10-22 14:33:25.625 HD Request # 6 | Performing multistage download. Downloading Minute data first. | 2021-10-22 14:33:25.626 HD Request # 6 | Download start date-time: 2021-04-19 14:33:25.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.626 HD Request # 6 | Disabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.626 HD Request # 6 | Requesting historical Minute data. | 2021-10-22 14:33:25.626 HD Request # 6 | Error downloading historical Intraday data for F.US.X30V21. Instrument F.US.X30 (corresponding to ID 3) is not allowed. | 2021-10-22 14:33:25.718 HD Request # 6 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.X30V21 | 2021-10-22 14:33:25.718 HD Request # 6 | Completion time: 0s | 2021-10-22 14:33:25.719 HD Request # 6 | Intraday data download complete for F.US.X30V21. Unique request ID: 4 | 2021-10-22 14:33:25.719 Added historical Intraday data request for F.US.X30V21 to the queue. | 2021-10-22 14:33:25.719 Triggering next historical data download in queue. | 2021-10-22 14:33:25.719 HD Request # 7 | Downloading Intraday chart data for F.US.X30V21 to the file F.US.X30V21.scid. Service: cqg | 2021-10-22 14:33:25.719 HD Request # 7 | Rounding start date-time down to the minute: 2021-04-19 14:33:00.000 | 2021-10-22 14:33:25.719 HD Request # 7 | Download start date-time: 2021-04-19 14:33:00.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.719 HD Request # 7 | Requesting historical Tick data. | 2021-10-22 14:33:25.719 HD Request # 7 | Error downloading historical Intraday data for F.US.X30V21. Instrument F.US.X30 (corresponding to ID 3) is not allowed. Result=103. Num Quotes=0 | 2021-10-22 14:33:25.809 HD Request # 7 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.X30V21 | 2021-10-22 14:33:25.810 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-10-22 14:33:25.810 HD Request # 7 | Completion time: 0s | 2021-10-22 14:33:25.810 HD Request # 7 | Intraday data download complete for F.US.X30V21. Unique request ID: 4 | 2021-10-22 14:33:25.810 Removing historical data download ID 4. | 2021-10-22 14:33:25.810 Real-time Intraday chart data file updates started for F.US.X30V21 | 2021-10-22 14:33:25.810 Opened cached Intraday file: C:\SierraChart3\Data\F.US.X30V21.scid. Thread ID: 4448 | 2021-10-22 14:33:25.811 Intraday chart data file opened for F.US.X30V21 | 2021-10-22 14:33:25.811 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.811 Triggering next historical data download in queue. | 2021-10-22 14:33:25.811 No download requests in the queue to start downloads for. | 2021-10-22 14:33:25.811 |