Support Board
Date/Time: Sun, 02 Mar 2025 21:29:48 +0000
Post From: Sierra Chart: MNQ gets no data feed
| [2021-10-19 16:23:33] |
| John - SC Support - Posts: 38292 |
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It looks like you are using Rithmic for your data. Make sure that you have the correct symbol for MNQ for Rithmic. To check the symbol, use the File >> Find Symbol to find the symbol name. If you have the correct symbol for Rithmic, then we would need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-19 16:23:45
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