Support Board
Date/Time: Tue, 26 Nov 2024 00:48:31 +0000
Post From: Connection Problems with OEC
| [2014-03-15 01:47:22] |
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Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-14 22:54:23 OEC FIX Trading: Unable to connect. The last connection is still in the process of logging out. | 2014-03-14 22:54:23 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-14 22:54:23 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-14 22:54:23 Disconnected from Open E Cry. | 2014-03-14 22:54:23 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-14 22:54:23 OEC FIX Trading: Waiting for Logout response timed out. Closing the socket now. | 2014-03-14 22:54:24 The SSL socket was shut down successfully. | 2014-03-14 22:54:24 OEC FIX Trading: Socket closed without completing the logout sequence. In users Message Logs, we want to explain the messages above. When Sierra Chart sends a Logon message at the start of a FIX session, then during the process of disconnecting requires that we send a log out message. When we send a log out message we expect a corresponding log out message from the server. The Message Log above indicates that we cannot connect again because we are still waiting for the log out message. After a certain period of time, less than 10 seconds we consider the connection abandoned and go ahead and perform a complete network socket disconnection. This is why when Sierra Chart tries to reconnect, on the first attempt, it does not do it and waits for the underlying FIX connection to complete. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |