Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 00:41:07 +0000



Post From: Connection Problems with OEC

[2014-03-15 01:42:33]
Sierra Chart Engineering - Posts: 104368
Received this from OEC:
"We are migrating the server to another hardware. Network engineers noticed some failures on current one."

We have also done some small SSL code changes on our side and in 1108 we are going to log the low-level heartbeat messages so that I can see from users Message Logs whether the underlying FIX session is functioning properly during the time where the server is not responding to the Logon message. This will also be helpful diagnosing the problem.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-15 01:43:47