Support Board
Date/Time: Sat, 01 Mar 2025 19:59:29 +0000
Post From: Data atrasada
| [2021-10-13 23:48:36] |
| John - SC Support - Posts: 38292 |
|
From Google Translate: I am filing outdated data and would like to know what to do?
We are not sure exactly what you mean by the statement you have given. In looking at your account, your Denali Exchange Data Feed is setup properly and you should be getting the real-time data. If you are not getting real-time data, then we need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. ------------------- If the issue is something else, then please give us more information on exactly what is happening. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |