Support Board
Date/Time: Tue, 04 Mar 2025 18:58:56 +0000
Post From: HKFE DATA FEED
| [2021-10-13 09:22:48] |
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These are the relevant messages: Symbol Error - F.US.HHIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-10-13 06:25:56.405
Symbol Error - F.US.HHIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-10-13 06:25:56.405 Symbol Error - F.US.HHIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIK20 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIQ21 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIU21 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-10-13 06:25:56.405 SC Data - All Services | Received security definition for symbol F.US.HSIU21 | 2021-10-13 06:25:56.405 Symbol Error - F.US.HSIV21 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-10-13 06:25:56.405 SC Data - All Services | Received security definition for symbol F.US.HSIV21 | 2021-10-13 06:25:56.405 Symbol Error - F.US.MHIV21 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2021-10-13 06:25:56.405 SC Data - All Services | Received security definition for symbol F.US.MHIV21 | 2021-10-13 06:25:56.405 SC DTC Data with Market Depth | Received security definition for symbol HKG33 | 2021-10-13 06:25:56.576 This is resolved. The exchange still was not active on the Barchart (data vendor) side. We reactivated it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |