Support Board
Date/Time: Sat, 01 Mar 2025 19:05:40 +0000
Post From: Disconnect every few seconds
| [2021-10-12 14:37:15] |
| User491299 - Posts: 26 |
|
Hello today my Denali and Rithmic disconnects every few seconds. Used it as a separate connections Log below. What should I do? Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2021-10-12 17:26:26.244 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-10-12 17:26:26.278 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-10-12 17:26:26.279 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2021-10-12 17:26:26.279 Rithmic Direct - DTC | Network connection to server complete. | 2021-10-12 17:26:26.435 Rithmic Direct - DTC | Starting socket receive thread. | 2021-10-12 17:26:26.435 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2021-10-12 17:26:26.435 Rithmic Direct - DTC | Sending logon request message. | 2021-10-12 17:26:26.435 Rithmic Direct - DTC | Received logon response. | 2021-10-12 17:26:26.894 Rithmic Direct - DTC | Server Name: . | 2021-10-12 17:26:26.894 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2021-10-12 17:26:26.894 Rithmic Direct - DTC | Successfully connected. | 2021-10-12 17:26:26.894 Rithmic Direct - DTC | Trading is supported. | 2021-10-12 17:26:26.894 Rithmic Direct - DTC | Order cancel and replace is supported. | 2021-10-12 17:26:26.894 Rithmic Direct - DTC | OCO Orders supported. | 2021-10-12 17:26:26.894 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2021-10-12 17:26:26.894 Rithmic Direct - DTC | Connected to server complete. | 2021-10-12 17:26:26.894 SC Data - All Services | Waiting for socket receive thread to end | 2021-10-12 17:26:26.894 DTC Client socket (3) | CloseSocket call. | 2021-10-12 17:26:26.895 SC Data - All Services | Disconnected from the server. | 2021-10-12 17:26:26.895 DTC Client socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-12 17:26:26.895 Triggering next historical data download in queue. | 2021-10-12 17:26:26.896 Triggering next historical data download in queue. | 2021-10-12 17:26:26.896 Triggering next historical data download in queue. | 2021-10-12 17:26:26.896 Triggering next historical data download in queue. | 2021-10-12 17:26:26.896 No download requests in the queue to start downloads for. | 2021-10-12 17:26:26.899 No download requests in the queue to start downloads for. | 2021-10-12 17:26:26.899 No download requests in the queue to start downloads for. | 2021-10-12 17:26:26.900 No download requests in the queue to start downloads for. | 2021-10-12 17:26:26.900 Mapping ESZ1.CME to ESZ21. Service code: cme | 2021-10-12 17:26:26.909 SC Data - All Services | Starting real-time market data updates for: ESZ1.CME (ESZ21). ID: 1 Service code: cme | 2021-10-12 17:26:26.909 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2021-10-12 17:26:26.909 SC Data - All Services | Requesting security definition data for: ESZ1.CME (ESZ21). ID: 1 | 2021-10-12 17:26:26.909 Added historical Intraday data request for ESZ1.CME to the queue. | 2021-10-12 17:26:26.910 Intraday data recording state for symbol ESZ1.CME is set to download 'Pending'. | 2021-10-12 17:26:26.910 Triggering next historical data download in queue. | 2021-10-12 17:26:26.910 Delaying start of download for ESZ1.CME | 2021-10-12 17:26:26.937 DTC Client socket (2) | Creating socket. | 2021-10-12 17:26:26.950 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-10-12 17:26:26.950 DTC Client socket (2) | Connecting to IP: 208.185.224.129. | 2021-10-12 17:26:26.950 SC Data - All Services | Network connection to server complete. | 2021-10-12 17:26:27.093 SC Data - All Services | Starting socket receive thread. | 2021-10-12 17:26:27.093 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: high | 2021-10-12 17:26:27.093 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-10-12 17:26:27.246 SC Data - All Services | Sending logon request message. | 2021-10-12 17:26:27.246 SC Data - All Services | Received logon response. | 2021-10-12 17:26:28.083 SC Data - All Services | Server Name: SC Realtime Server. | 2021-10-12 17:26:28.083 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-10-12 17:26:28.083 SC Data - All Services | Successfully connected. | 2021-10-12 17:26:28.083 SC Data - All Services | Trading is not supported. | 2021-10-12 17:26:28.083 SC Data - All Services | Restarting real-time data updates for symbol: ESZ1.CME -> ESZ21 | 2021-10-12 17:26:28.083 SC Data - All Services | Received security definition for symbol ESZ1.CME | 2021-10-12 17:26:28.253 Requesting market depth updates for: ESZ1.CME if supported. | 2021-10-12 17:26:31.960 SC Data - All Services | Clearing market depth for ESZ1.CME | 2021-10-12 17:26:32.122 HD Request # 67 | Downloading Intraday chart data for ESZ1.CME to the file ESZ1.CME.scid. Service: cme | 2021-10-12 17:26:33.938 HD Request # 67 | Download start date-time: 2021-10-12 17:26:00.000000. File last date-time: 2021-10-12 17:26:00.705014 | 2021-10-12 17:26:33.939 HD Request # 67 | Using server: ds23.sierracharts.com port 10150 | 2021-10-12 17:26:33.939 Socket (4) | Creating socket. | 2021-10-12 17:26:33.939 Socket (4) | New receive buffer size: 5242880 | 2021-10-12 17:26:33.939 Socket (4) | Connecting to IP: 216.1.90.130. | 2021-10-12 17:26:33.939 HD Request # 67 | Setting DTC encoding to Binary VLS | 2021-10-12 17:26:34.248 HD Request # 67 | Sending historical data logon request message. | 2021-10-12 17:26:34.248 HD Request # 67 | Requesting Intraday data. Start date-time: 2021-10-12 17:26:00. Record interval: 0. Symbol: ESZ21 | 2021-10-12 17:26:34.989 HD Request # 67 | Decompressing data. | 2021-10-12 17:26:35.133 HD Request # 67 | Receiving Intraday data for ESZ1.CME starting at 2021-10-12 17:26:00.002000 | 2021-10-12 17:26:35.137 Socket (4) | CloseSocket call. | 2021-10-12 17:26:35.139 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-10-12 17:26:35.139 Historical data download thread signaled to stop. | 2021-10-12 17:26:35.139 HD Request # 67 | Timestamp of first Intraday data file record written: 2021-10-12 17:26:01.169000 | 2021-10-12 17:26:35.139 HD Request # 67 | Received 992 Intraday data records from 2021-10-12 17:26:00.002000 to 2021-10-12 17:26:36.363016 (36.4 seconds) and wrote 937 records for ESZ1.CME | 2021-10-12 17:26:35.140 HD Request # 67 | Add time&sales data | Remembered last file record date-time: 2021-10-12 14:26:36.363016 | 2021-10-12 17:26:35.142 Added 5 Time and Sales records to Intraday data file for ESZ1.CME after download. | 2021-10-12 17:26:35.142 HD Request # 67 | Completion time: 2s | 2021-10-12 17:26:35.143 HD Request # 67 | Intraday data download complete for ESZ1.CME. Unique request ID: 64 | 2021-10-12 17:26:35.143 Removing historical data download ID 64. | 2021-10-12 17:26:35.143 Real-time Intraday chart data file updates started for ESZ1.CME | 2021-10-12 17:26:35.143 Intraday chart data file opened for ESZ1.CME | 2021-10-12 17:26:35.143 HD Request # 67 | Enabling Intraday chart updating for symbol. | 2021-10-12 17:26:35.143 Triggering next historical data download in queue. | 2021-10-12 17:26:35.143 No download requests in the queue to start downloads for. | 2021-10-12 17:26:35.143 Socket (4) | Socket gracefully closed by remote side. | 2021-10-12 17:26:35.281 Socket (4) | Closed. | 2021-10-12 17:26:35.282 Opened cached Intraday file: C:\SierraChart\Data\ESZ1.CME.scid. Thread ID: 9360 | 2021-10-12 17:26:36.398 DTC Client socket (3) | Write has completed. Shutdown being performed. | 2021-10-12 17:26:38.006 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2021-10-12 17:26:38.006 DTC Client socket (3) | Close event error. Windows error code 10053: Программа на вашем хост-компьютере разорвала установленное подключение. | 2021-10-12 17:26:38.006 * DTC Client socket (3) | Socket gracefully closed by remote side. | 2021-10-12 17:26:38.006 DTC Client socket (3) | Closed. | 2021-10-12 17:26:38.006 DTC Client socket (1) | Close event error. Windows error code 10053: Программа на вашем хост-компьютере разорвала установленное подключение. | 2021-10-12 17:27:17.659 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-10-12 17:27:17.660 DTC Client socket (1) | CloseSocket call. | 2021-10-12 17:27:17.660 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-10-12 17:27:17.660 Connection to the external service has been lost. | 2021-10-12 17:27:17.660 DTC Client socket (1) | Closed. | 2021-10-12 17:27:17.660 WSACleanup called. | 2021-10-12 17:27:17.675 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2021-10-12 17:27:17.678 DTC Client socket (0) | CloseSocket call. | 2021-10-12 17:27:17.679 Rithmic Direct - DTC | Disconnected. | 2021-10-12 17:27:17.680 Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-10-12 17:27:17.680 |