Support Board
Date/Time: Sat, 01 Mar 2025 19:19:19 +0000
Post From: Data doesnt change on my ES chart and displays error boxes about 'Symbol is unknow'
| [2021-10-12 03:05:55] |
| User556313 - Posts: 9 |
|
Hi, On my Sierra Chart of ES, the data does not update; when I do Edit/Translate Symbols to Current Service. I get an error on my screen in an orange dialogue box which says: 'Symbol is unknown. Click for symbol information. Real-time data subscription for instrument F.US.EP (corresponding to ID=1) is not enabled', also, I get an error on my screen in an red dialogue box which says; 'Download failed. Error downloading historical intraday data for F.ES.EPZ21. Instrument F.US.EP (corresponding tp ID1) is not allowed. Result = 103. Num Quotes = 0. I am new to Sierra Charts and I have absolutely No Idea how to fix this nd get the current ES Futures contract data to display on my chart. Please may you advise me what to do / change / configure ? Kind regards Paul (Australia) |
 ES on my screen as at 10.10.2021 at 11.01 pm.JPG / V - Attached On 2021-10-12 03:05:06 UTC - Size: 356.29 KB - 151 views |