Support Board
Date/Time: Fri, 22 Nov 2024 16:33:48 +0000
Post From: Notice: CTS Trading Service Symbols
| [2014-03-14 16:15:02] |
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For the record, post 29 and post 30 are unrelated to "security definition" requests to obtain market IDs. What is occurring is a communication problem to the CTS FIX historical data server. This is the communication error: There was an error reading data from SSL socket. SSL error: 5 WinErr: 10053 | 2014-03-14 05:23:11
so it sounds as though it was your firewall software causing the problem.
Socket receive error: Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11 Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |