Support Board
Date/Time: Sat, 01 Mar 2025 17:18:48 +0000
Post From: Sierra crashed now can't connect to Rithmic data
| [2021-10-08 14:47:02] |
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You need to connect to your CQG account once a month to authorize the CME real-time and historical data from the Denali Exchange Data Feed. Here are instructions: CQG Trading Platform Service: Setup Instructions There is no need to translate any symbols. Just connect and disconnect and then switch back to Rithmic. Once that is done re-download the data in your charts you use with Rithmic: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-08 14:48:56
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