Support Board
Date/Time: Tue, 26 Nov 2024 00:21:50 +0000
Post From: Connection Problems with OEC
| [2014-03-14 15:05:26] |
| Max Haebler - Posts: 18 |
|
Recently I have problems connecting to OEC. Firstly I experience a lot of random disconnects lately (1-2 times per hour). This could be a problem with my network of course, but in the past this rarely happened and my network hasn't changed. Also while OEC Trader keeps running, SC disconnects and most times doesn't reconnect. In the past this happened occasionally, but closing and restarting SC usually would fix the problem, i.e. I could connect to OEC. That is not the case anymore. After a random disconnect, SC often doesn't reconnect, even after restarting the software, sometimes for 30 minutes or more. Please help. Here is a log, that was made while OEC Trader was continuously running (so this shouldn't be a network problem). Software version: 1107 | 2014-03-14 22:53:15 Usage end date: 2014-09-03 | 2014-03-14 22:53:15 Enabled for: Sierra Chart Historical Data Service. | 2014-03-14 22:53:15 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-14 22:53:15 Active service: Open E Cry FIX/FAST | 2014-03-14 22:53:15 Time Zone: +08:00:00 (HKT+08) | 2014-03-14 22:53:15 2014-03-14 22:53:15 Local computer clock time | 2014-03-14 22:53:15 2014-03-14 14:53:15 GMT time | 2014-03-14 22:53:15 2014-03-14 22:53:15 Time zone adjusted time | 2014-03-14 22:53:15 Time difference to server time: 1 seconds. | 2014-03-14 22:53:15 Program path: C:\SierraChart\ | 2014-03-14 22:53:15 Data Files path: D:\App Data\Sierra Chart\Data\ | 2014-03-14 22:53:15 OS Version Number: 6.1 | 2014-03-14 22:53:15 Checking for new symbol settings for oec | 2014-03-14 22:53:15 Symbol settings are up-to-date for oec | 2014-03-14 22:53:16 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-14 22:53:20 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-03-14 22:53:20 The network socket is connected. | 2014-03-14 22:53:20 Starting SSL connection on the socket. | 2014-03-14 22:53:20 SSL socket is now connected. | 2014-03-14 22:53:21 OEC FIX Trading: Sending the Logon message. | 2014-03-14 22:53:21 Connection timed out. Will disconnect and retry. | 2014-03-14 22:54:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-14 22:54:20 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-14 22:54:20 OEC FIX Trading: Sending a Logout message. | 2014-03-14 22:54:20 Disconnected from Open E Cry. | 2014-03-14 22:54:20 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-14 22:54:20 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-14 22:54:23 OEC FIX Trading: Unable to connect. The last connection is still in the process of logging out. | 2014-03-14 22:54:23 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-14 22:54:23 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-14 22:54:23 Disconnected from Open E Cry. | 2014-03-14 22:54:23 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-14 22:54:23 OEC FIX Trading: Waiting for Logout response timed out. Closing the socket now. | 2014-03-14 22:54:24 The SSL socket was shut down successfully. | 2014-03-14 22:54:24 OEC FIX Trading: Socket closed without completing the logout sequence. | 2014-03-14 22:54:24 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-14 22:54:26 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-03-14 22:54:26 The network socket is connected. | 2014-03-14 22:54:26 Starting SSL connection on the socket. | 2014-03-14 22:54:26 SSL socket is now connected. | 2014-03-14 22:54:27 OEC FIX Trading: Sending the Logon message. | 2014-03-14 22:54:27 Connection timed out. Will disconnect and retry. | 2014-03-14 22:55:26 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-14 22:55:26 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-14 22:55:26 OEC FIX Trading: Sending a Logout message. | 2014-03-14 22:55:26 Disconnected from Open E Cry. | 2014-03-14 22:55:26 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-14 22:55:26 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-14 22:55:29 OEC FIX Trading: Unable to connect. The last connection is still in the process of logging out. | 2014-03-14 22:55:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-14 22:55:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-14 22:55:29 Disconnected from Open E Cry. | 2014-03-14 22:55:29 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-14 22:55:29 OEC FIX Trading: Waiting for Logout response timed out. Closing the socket now. | 2014-03-14 22:55:30 The SSL socket was shut down successfully. | 2014-03-14 22:55:30 OEC FIX Trading: Socket closed without completing the logout sequence. | 2014-03-14 22:55:30 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-14 22:55:32 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-03-14 22:55:32 The network socket is connected. | 2014-03-14 22:55:32 Starting SSL connection on the socket. | 2014-03-14 22:55:32 SSL socket is now connected. | 2014-03-14 22:55:35 OEC FIX Trading: Sending the Logon message. | 2014-03-14 22:55:35 Connection timed out. Will disconnect and retry. | 2014-03-14 22:56:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-14 22:56:32 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-14 22:56:32 OEC FIX Trading: Sending a Logout message. | 2014-03-14 22:56:32 Disconnected from Open E Cry. | 2014-03-14 22:56:32 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-14 22:56:32 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-14 22:56:35 OEC FIX Trading: Unable to connect. The last connection is still in the process of logging out. | 2014-03-14 22:56:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-14 22:56:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-14 22:56:35 Disconnected from Open E Cry. | 2014-03-14 22:56:35 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-14 22:56:35 OEC FIX Trading: Waiting for Logout response timed out. Closing the socket now. | 2014-03-14 22:56:36 The SSL socket was shut down successfully. | 2014-03-14 22:56:36 OEC FIX Trading: Socket closed without completing the logout sequence. | 2014-03-14 22:56:36 |