Support Board
Date/Time: Sat, 01 Mar 2025 17:00:00 +0000
Post From: Resolved: Connectivity/Routing Issue for Some Users to Certain Sierra Chart Servers
| [2021-10-07 19:36:31] |
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From our perspective, monitoring from the US Midwest, we are not observing this Internet Routing issue any longer. Where the issue was we do not know, but it was not with our servers, or immediate ISPs. And it only affected nonexchange data like crypto currency, Forex/CFD and market statistics data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |