Support Board
Date/Time: Sat, 01 Mar 2025 17:13:32 +0000
Post From: Resolved: Connectivity/Routing Issue for Some Users to Certain Sierra Chart Servers
| [2021-10-07 18:25:26] |
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We are establishing another path of communication for: -Live Trade Simulation (we will move this to another server if problem does not resolve within 30 minutes)
We are going to get the remaining services set up, on an alternative server as quickly as possible. Also please understand that this is an Internet routing issue. It is not a problem with our own systems or ISPs to our servers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |