Support Board
Date/Time: Sat, 01 Mar 2025 17:03:50 +0000
Post From: Resolved: Connectivity/Routing Issue for Some Users to Certain Sierra Chart Servers
| [2021-10-07 17:47:13] |
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There is a connectivity or routing issue being experienced by some Sierra Chart users, to two of our servers which are used to provide the following data: -Forex and CFD data -Historical data for Transact -Live/Real-time Trade Simulation (we will move this to another server if problem does not resolve within 30 minutes) -Crypto currency data -Live trading with FXCM This is only affecting some Internet users and not all. The Denali Exchange Data Feed is not affected by this issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-07 19:00:34
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