Login Page - Create Account

Support Board


Date/Time: Sat, 01 Mar 2025 17:17:10 +0000



Post From: Sierra crashed now can't connect to Rithmic data

[2021-10-06 15:18:17]
GPM2000 - Posts: 14
Hello,

My SC crashed, when I restarted SC I could not connect to my data feed (Rithmic via OneUp)

I have now reconnected to data (with help from OneUp) re-entering credentials into Data/Trade Services. So connection is now green.

However I can't get any live data into SC. Live data is coming into RTrader Pro. I noticed the DTC bridge that normally shows up in the task bar has not restarted. I have tried to replace the files in sierra/rim/ folder with new files off this support forum, but it's still not working.

Please could you help me resolve this.

Thank you!