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Date/Time: Sat, 01 Mar 2025 17:21:46 +0000



Post From: ok this is the 7th post and I have heard nothing since the firewall suggestion

[2021-10-05 17:01:45]
Sierra Chart Engineering - Posts: 104368
We want you to use port 80 and previously the documentation we gave you for that was out of date but here is the updated documentation:

Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Using Port 80


Reload that page in your browser for the updated documentation.

Once you use port 80, just re-download the data in the chart:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-05 17:02:07