Support Board
Date/Time: Sat, 01 Mar 2025 17:04:13 +0000
Post From: ok this is the 7th post and I have heard nothing since the firewall suggestion
| [2021-10-05 14:27:00] |
| John - SC Support - Posts: 38292 |
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First of all - it does not do anyone any good to keep posting messages. We will respond to your issue. But with all these posts, it takes time for us to look and see what you have put into each of them. Please only respond into this post going forward. What we need to see is your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-05 14:27:29
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