Support Board
Date/Time: Tue, 26 Nov 2024 00:30:07 +0000
Post From: Sierra Charts and CTS Data
| [2014-03-14 03:49:40] |
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The situation with CTS really has created a lot of confusion and kind of a mess. We can see from your Message Log, that you are still using the old symbol format for some of the charts. You need to update each and every one of the charts to use the new symbol format. Please refer to this page: Notice: CTS Trading Service Symbols | Post: 27451 For example this symbol: ZC.CME_20140500_ZCK4.CME_C Needs to be changed to: ZC.20140500.CME_C Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |