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Date/Time: Sat, 01 Mar 2025 13:30:47 +0000



Post From: Data feed error when I switched between 2 accounts with different FCMs

[2021-09-29 14:24:07]
Sierra Chart Engineering - Posts: 104368
The issue is related to this:

CQG WebAPI | Market data subscription for F.US.ENQZ21 was unsuccessful. Text: Real-time data for instrument F.US.ENQ (corresponding to ID = 1) are not allowed. | 2021-09-29 03:47:54.559
Symbol Error - F.US.ENQZ21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ENQ (corresponding to ID = 1) are not allowed. | 2021-09-29 03:47:54.559
You have no CQG market data authorizations.


However, you do not need those. You should use the Denali Exchange Data Feed for market data and not rely on CQG data. Full documentation is here:
Denali Exchange Data Feed

At this point you just need to activate the exchanges that you need market data for here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing