Support Board
Date/Time: Sat, 01 Mar 2025 14:28:57 +0000
Post From: Toggle on/off email Notifications Stuck
| [2021-09-29 00:08:55] |
| Stupid_idiot - Posts: 10 |
|
I am wanting to toggle on/off getting email alerts but seem to be having some difficulty. Originally I had them on and email alerts were coming through fine, but when I initially attempted to disable them (see pic 1), this did not work. Even when disabled in the plugin I'm using (see pic 2), this still didn't work. So I clicked the link in the email alert form Sierra: "To stop receiving further Alert notification messages to this email address, click the following link" (see pic 3) which has seemed to completely disabled my ability to receive email alerts. In my alerts log, I get the following message: "Alert message error: The (my email) was opted out from receiving Alert notification messages, contact Sierra Chart Support." Could I get email alerts turned back on from you guys' end so I can further investigate? Thanks! |
 Picture 1.jpg / V - Attached On 2021-09-29 00:05:25 UTC - Size: 2.29 MB - 211 views Picture 2.jpg / V - Attached On 2021-09-29 00:05:43 UTC - Size: 2.72 MB - 206 views Picture 3.png / V - Attached On 2021-09-29 00:06:44 UTC - Size: 154.44 KB - 186 views |