Support Board
Date/Time: Sat, 01 Mar 2025 11:17:58 +0000
Post From: market depth-level2 problem
| [2021-09-26 16:52:56] |
| John - SC Support - Posts: 38292 |
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Are you certain that you are setup to get your data from Interactive Brokers? We see that you have the Sierra Chart Exchange Data Feed active with the U.S. Equities exchange. As such, you would get the U.S. Equities data from us, unless you have the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds set to No. Keep in mind, the U.S. Equities from us do not include the Level 2 data. Which is why we think you are not getting the IB data. Once you are certain that you are getting the data from IB, then if you are still having an issue with their Market Depth data, then the only information we can give you is at this link: Interactive Brokers Trading Service: Accessing Level 2 / Market Depth Data for Stocks We are working on our new NASDAQ interface that will have level 2 data. Refer to the information here: Upcoming Data Feed Plans 2, New Exchange For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |