Support Board
Date/Time: Sat, 01 Mar 2025 11:01:53 +0000
Post From: Can't connect Sierra to transact
| [2021-09-26 15:59:17] |
| John - SC Support - Posts: 38292 |
|
First, in order to test that you are getting the data from TransAct and not from Sierra Chart (at least until October 1) you will need to change the Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds to No. Then once you close that window, you will need to select File >> Disconnect followed by File >> Connect to Data Feed. After the above, you will be setup to get your data from the setting for Global Settings >> Data/Trade Service Settings >> Current Selected Service. If you are properly setup to get the data from TransAct then you should be getting it after make the above changes. The most common error related to getting connected to TransAct is the following: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |