Support Board
Date/Time: Fri, 22 Nov 2024 08:19:20 +0000
Post From: Missing and incorrect orders from IB
| [2013-04-25 21:31:54] |
| |
|
We see the source of the problem. The Service Order ID of 3 is being used for 2 different orders for different symbols. When connecting to Trader Workstation they give us a order ID to start with and we increment it for every new order. So we see this as an issue on their side. They should not be giving us an order ID that is already in use.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-25 21:33:54
|