Support Board
Date/Time: Sat, 01 Mar 2025 08:13:03 +0000
Post From: How to force SC to download tick data from SC Historical service instead of IB
| [2021-09-20 16:04:41] |
| John - SC Support - Posts: 38292 |
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When you change packages, we do not charge your account, we just adjust the end date of your current Usage Time. Therefore, when you changed to a higher-priced package, your end date shifted inwards (less time). From our end, everything looks like it is setup and proper to get the data for both the U.S. Equities and the Full CME Group from us. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |