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Date/Time: Sat, 01 Mar 2025 07:59:45 +0000



Post From: My Sierra Charts not opening up

[2021-09-20 14:31:42]
Sierra_Chart Engineering - Posts: 18607
Regarding post #8, and the Data/Trade Service Settings, you can restore those from the Accounts4.config file. Refer to:
Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File

Why the issue happened we do not know but it is going to be an issue on your side relating to some operating system problem or you have deleted a configuration file.

Or it could be as explained here:
Missing Files After Upgrading Software
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-20 14:32:39