Support Board
Date/Time: Sat, 01 Mar 2025 08:57:49 +0000
Post From: My Sierra Charts not opening up
| [2021-09-20 00:11:33] |
| jbech96 - Posts: 39 |
|
This is what appears in the Message Log. Why are my charts not opening on Startup? WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 WSAStartup called. | 2021-09-20 00:06:48.553 Reading Internal Order ID file. | 2021-09-20 00:06:48.569 Reading Trade Orders file. | 2021-09-20 00:06:48.584 Reading Trade Positions file. | 2021-09-20 00:06:48.584 Reading Trade Account Data files. | 2021-09-20 00:06:48.584 WSAStartup called. | 2021-09-20 00:06:48.600 UDPListener (1020). Port 22904 | Listening on UDP port 22904. | 2021-09-20 00:06:48.600 Software version: 2285 64-bit | 2021-09-20 00:06:48.600 Primary Thread ID: 5612 | 2021-09-20 00:06:48.600 Usage end date: 2022-01-17 | 2021-09-20 00:06:48.600 Enabled for: Sierra Chart Historical Data Service. | 2021-09-20 00:06:48.600 Enabled for: Delayed Denali Exchange Data Feed. | 2021-09-20 00:06:48.600 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-09-20 00:06:48.600 Current selected Data/Trading service: TransAct WS | 2021-09-20 00:06:48.600 Custom symbol settings values: enabled | 2021-09-20 00:06:48.600 Chart Update Interval: 500 | 2021-09-20 00:06:48.600 Intraday Data Storage Time Unit: 0 | 2021-09-20 00:06:48.600 Time Zone: +00:00:00 (UTC+00) | 2021-09-20 00:06:48.600 2021-09-20 00:06:48 Local computer time in UTC | 2021-09-20 00:06:48.600 2021-09-20 00:06:48 Local computer time in SC Time Zone | 2021-09-20 00:06:48.600 2021-09-20 00:06:50 Server time in UTC | 2021-09-20 00:06:48.600 Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-09-20 00:06:48.600 Program path: C:\SierraChart\SierraChartTransActMA\ | 2021-09-20 00:06:48.600 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2021-09-20 00:06:48.600 OS Version Number: 6.1 | 2021-09-20 00:06:48.600 Locale Setting: C | 2021-09-20 00:06:48.600 DLLs: JK-V1.2.dll, UserContributedStudies_64.dll | 2021-09-20 00:06:48.600 Allowed protected custom studies: | 2021-09-20 00:06:48.600 Checking for new symbol settings. Requested symbol settings MD5 for service code transact.trading. Request ID: 1. | 2021-09-20 00:06:48.600 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-09-20 00:06:48.740 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-09-20 00:06:48.849 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-09-20 00:06:48.849 Received 5 login tokens. | 2021-09-20 00:06:49.021 Symbol settings MD5 received. Request ID: 1. | 2021-09-20 00:06:49.161 Symbol settings are up-to-date for transact.trading. | 2021-09-20 00:06:49.161 TransAct WS | Connecting to Authorization server 208.97.219.30:1869 | 2021-09-20 00:06:55.308 Auth Websocket | Connecting to WebSocket server 208.97.219.30:1869 | 2021-09-20 00:06:55.308 Auth Websocket socket (1) | Creating socket. Using TLS 1.2. | 2021-09-20 00:06:55.308 Auth Websocket socket (1) | New receive buffer size: 5242880 | 2021-09-20 00:06:55.308 Auth Websocket socket (1) | Connecting to IP: 208.97.219.30. | 2021-09-20 00:06:55.308 Auth Websocket | Opening WebSocket. | 2021-09-20 00:06:55.355 Auth Websocket | Sending WebSocket handshake. | 2021-09-20 00:06:55.355 Auth Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-09-20 00:06:55.464 Auth Websocket | Server header | Upgrade: WebSocket | 2021-09-20 00:06:55.464 Auth Websocket | Server header | Connection: Upgrade | 2021-09-20 00:06:55.464 Auth Websocket | Server header | Sec-WebSocket-Accept: 9P1EUTSENKKQVPcnnuSHcxs9VWc= | 2021-09-20 00:06:55.464 Auth Websocket | Server header | Sec-WebSocket-Protocol: authenticateapi | 2021-09-20 00:06:55.464 Auth Websocket | Server header | | 2021-09-20 00:06:55.464 Auth Websocket | Web socket state is now open. | 2021-09-20 00:06:55.464 TransAct WS | Sending account logon message. Live | 2021-09-20 00:06:55.464 Auth Websocket socket (1) | CloseSocket call. | 2021-09-20 00:06:56.868 Price Websocket | Connecting to WebSocket server priceapi1.transactfutures.com:1872 | 2021-09-20 00:06:56.868 Auth Websocket | WebSocket closed. | 2021-09-20 00:06:56.868 Auth Websocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-09-20 00:06:56.868 Auth Websocket socket (1) | Write has completed. Shutdown being performed. | 2021-09-20 00:06:56.899 Auth Websocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-09-20 00:06:56.899 Price Websocket socket (2) | Creating socket. Using TLS 1.2. | 2021-09-20 00:06:56.915 Price Websocket socket (2) | New receive buffer size: 5242880 | 2021-09-20 00:06:56.915 Price Websocket socket (2) | Connecting to IP: 208.97.219.196. | 2021-09-20 00:06:56.915 Price Websocket | Opening WebSocket. | 2021-09-20 00:06:56.946 Price Websocket | Sending WebSocket handshake. | 2021-09-20 00:06:56.946 Price Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-09-20 00:06:57.055 Price Websocket | Server header | Upgrade: WebSocket | 2021-09-20 00:06:57.055 Price Websocket | Server header | Connection: Upgrade | 2021-09-20 00:06:57.055 Price Websocket | Server header | Sec-WebSocket-Accept: 8MtfKn8WAPqU57W0thPIH7YOeh0= | 2021-09-20 00:06:57.055 Price Websocket | Server header | Sec-WebSocket-Protocol: priceapi | 2021-09-20 00:06:57.055 Price Websocket | Server header | | 2021-09-20 00:06:57.055 Price Websocket | Web socket state is now open. | 2021-09-20 00:06:57.055 Orders Websocket | Connecting to WebSocket server api3.transactfutures.com:443 | 2021-09-20 00:06:57.757 Orders Websocket socket (3) | Creating socket. Using TLS 1.2. | 2021-09-20 00:06:57.804 Orders Websocket socket (3) | New receive buffer size: 5242880 | 2021-09-20 00:06:57.804 Orders Websocket socket (3) | Connecting to IP: 208.97.219.143. | 2021-09-20 00:06:57.804 Orders Websocket | Opening WebSocket. | 2021-09-20 00:06:57.835 Orders Websocket | Sending WebSocket handshake. | 2021-09-20 00:06:57.835 Orders Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-09-20 00:06:57.960 Orders Websocket | Server header | Upgrade: WebSocket | 2021-09-20 00:06:57.960 Orders Websocket | Server header | Connection: Upgrade | 2021-09-20 00:06:57.960 Orders Websocket | Server header | Sec-WebSocket-Accept: OEoc4G6Kq/fikDEHg3v1DAbLLBY= | 2021-09-20 00:06:57.960 Orders Websocket | Server header | Sec-WebSocket-Protocol: order | 2021-09-20 00:06:57.960 Orders Websocket | Server header | | 2021-09-20 00:06:57.960 Orders Websocket | Web socket state is now open. | 2021-09-20 00:06:57.960 TransAct WS | Sending orders connection logon message. | 2021-09-20 00:06:57.960 TransAct WS | Connected to server complete. | 2021-09-20 00:06:58.053 Triggering next historical data download in queue. | 2021-09-20 00:06:58.053 Triggering next historical data download in queue. | 2021-09-20 00:06:58.053 Triggering next historical data download in queue. | 2021-09-20 00:06:58.053 Triggering next historical data download in queue. | 2021-09-20 00:06:58.053 Updated verified funded futures trading account ending date to: 2021-10-20 00:06:58 | 2021-09-20 00:06:58.053 No download requests in the queue to start downloads for. | 2021-09-20 00:06:58.053 No download requests in the queue to start downloads for. | 2021-09-20 00:06:58.053 No download requests in the queue to start downloads for. | 2021-09-20 00:06:58.053 No download requests in the queue to start downloads for. | 2021-09-20 00:06:58.053 TransAct WS | Orders subscribe response. Status: 4. Topics: order | 2021-09-20 00:06:58.194 TransAct WS | Orders subscribe response. Status: 16. Topics: order|contract | 2021-09-20 00:06:58.194 TransAct WS | Orders subscribe response. Status: 2048. Topics: order|contract|heartbeat | 2021-09-20 00:06:58.194 |