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Date/Time: Sat, 01 Mar 2025 06:55:14 +0000



Post From: No Real-Time data on new Simulated Sierra account

[2021-09-17 11:31:26]
Sierra Chart Engineering - Posts: 104368
This setting no longer exists and is not needed:
"Service Settings >> Use Enhanced Trade Simulation Service"

Open a chart for one of the symbols , let us know which one, and then provide the Message Log.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-17 11:31:34