Support Board
Date/Time: Sat, 01 Mar 2025 06:55:14 +0000
Post From: No Real-Time data on new Simulated Sierra account
[2021-09-17 11:31:26] |
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This setting no longer exists and is not needed: "Service Settings >> Use Enhanced Trade Simulation Service"
Open a chart for one of the symbols , let us know which one, and then provide the Message Log. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-17 11:31:34
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