Support Board
Date/Time: Sat, 01 Mar 2025 04:00:43 +0000
Post From: Sorry idont understand
| [2021-09-10 14:47:39] |
| John - SC Support - Posts: 38292 |
|
Ok, now we understand what is happening. You do not need to worry about setting up the Denali Exchange Data Feed any further. We have deactivated the exchanges that you did activate. You can continue to get your data from TransAct. To ensure that you are getting it from TransAct, we want you to set Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds to No. Then select File >> Disconnect followed by File >> Connect to Data Feed. It is necessary for you to be on Package 10 in order to get the EUREX data from TransAct. That is all you need to do, is be on Package 10. You do not need to do anything further (apart from the above). For more information on the requirement to be on Package 10, refer to the following: July 1, 2021: EUREX Realtime Data from Denali Exchange Data Feed Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |