Support Board
Date/Time: Sat, 01 Mar 2025 01:20:29 +0000
Post From: Not able to download historical data
[2021-09-06 15:28:34] |
User229819 - Posts: 3 |
Hello Support, I know this might be known, but I am lost in all the documentation. Currently I am using a SC trial license, which means all features should be available. I have opened a live futures account with WH Self-Invest and requested activation for use with SC "this means i want to trade with WH Self-Invest later on". I had to order Datafeed for CME Infrastrukture+CME Market and EUREX. I was also provided with a CQG login and hat to sign the usage agreement. I went to settings under Global Setting > Data/Trade Service Settings and configured my CQG login with CQG WebApi. I had to translate all the symbols and reload the charts. NOW I get live data tick by tick, but I can't load historical data. The Option Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled. What am I missing? Is this also possible in principle? Best Regards, |