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Date/Time: Sat, 01 Mar 2025 01:20:29 +0000



Post From: Not able to download historical data

[2021-09-06 15:28:34]
User229819 - Posts: 3
Hello Support,

I know this might be known, but I am lost in all the documentation.

Currently I am using a SC trial license, which means all features should be available. I have opened a live futures account with WH Self-Invest and requested activation for use with SC "this means i want to trade with WH Self-Invest later on". I had to order Datafeed for CME Infrastrukture+CME Market and EUREX. I was also provided with a CQG login and hat to sign the usage agreement.

I went to settings under Global Setting > Data/Trade Service Settings and configured my CQG login with CQG WebApi. I had to translate all the symbols and reload the charts. NOW I get live data tick by tick, but I can't load historical data.

The Option Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled.

What am I missing? Is this also possible in principle?

Best Regards,