Support Board
Date/Time: Tue, 26 Nov 2024 00:42:48 +0000
Post From: Paid and Activated Futures Data Feed, not able to connect
| [2014-03-12 13:44:54] |
| pbeets - Posts: 8 |
|
Hey I have paid for one connection of the Sierra Futures Data and have activated the CME/CBOT data services and am trying to use it in conjunction with Interactive Brokers. However SC is not able to connect to the Sierra Futures Data. Here is the log: Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-03-12 06:44:39 Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-12 06:44:39 Sierra Chart - Logon error from server : Not authorized. | 2014-03-12 06:44:39 Sierra Chart: Disconnected from the server. | 2014-03-12 06:44:39 Sierra Chart: Data feed disconnected. Will reconnect. | 2014-03-12 06:44:39 Using username 0 | 2014-03-12 06:44:41 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-03-12 06:44:41 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-03-12 06:44:41 The network socket is connected. | 2014-03-12 06:44:41 SC Exchange Data: Connected to server. | 2014-03-12 06:44:41 SC Exchange Data: Sending logon request message. | 2014-03-12 06:44:41 Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-03-12 06:44:42 Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-12 06:44:42 Sierra Chart - Logon error from server : Not authorized. | 2014-03-12 06:44:42 Sierra Chart: Disconnected from the server. | 2014-03-12 06:44:42 Sierra Chart: Data feed disconnected. Will reconnect. | 2014-03-12 06:44:42 Using username 0 | 2014-03-12 06:44:44 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-03-12 06:44:44 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-12 06:44:44 The network socket is connected. | 2014-03-12 06:44:44 SC Exchange Data: Connected to server. | 2014-03-12 06:44:44 SC Exchange Data: Sending logon request message. | 2014-03-12 06:44:44 |